Getting availability metrics for an Agent or a Target

I’ve been asked a few times regarding retrieving the availability metrics for Agents and Targets in order to report them in third-party dashboards. Here’s how we calculate these metrics and how the get them through the API: Agent availability is the percentage of time the agent weas able to keep a steady connection to its BeezKeeper™ server. Target availability can be the reverse of packet loss from a Ping test that was running from multiple agents towards the target’s host.