Are you thinking about how ServiceNow data could become more valuable when connected to the rest of your enterprise? This post explores a practical approach: using Neo4j to connect ServiceNow workflows with enterprise context so GenAI can reason across incidents, services, applications, owners, changes, risks, and recommended actions. That is the promise of combining ServiceNow with a graph database. ServiceNow is becoming one of the most important enterprise platforms in the generative AI era.
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