From Surveillance to Experience Design: A Better Use of Emotion AI

The most important question about Emotion AI is not whether a system can recognize a smile, a frown, or a moment of hesitation. The better question is: what does the system do next? That “next” is where technology becomes either a useful design layer or a trust problem. A digital experience that notices friction and […] The post From Surveillance to Experience Design: A Better Use of Emotion AI appeared first on MorphCast .