Eye Physicians and Surgeons of Augusta cuts patient wait times by 50% and boosts patient volume by 20% with ModMed

Case Study Practice Goals Eliminate slow, fragmented systems Decrease patient wait times and no-show rates Improve financial reporting and revenue cycle processes  Key Benefits Experienced Streamlined workflows from patient check-in to checkout Cut average patient wait times and no-show rate in half Improved AR and billing processes for clean claim submission Background Eye Physicians and Surgeons of Augusta faced slow systems, long patient waits, and inefficient documentation, leading to doctors spending hours on charts and low financial metrics, with a 15% patient no-show rate. By implement