Virginia Physicians for Women Cuts Scheduling Calls by 30% and Reduces Denial Rate to

Case Study Practice Goals Reduce provider documentation burden and save staff time Improve the revenue cycle and financial health Simplify patient communication and automate messaging  Key Benefits Experienced Completed provider notes by end of day, eliminating nightly charting Reduced Days Sales Outstanding (DSO), denial rate and A/R Dropped call center volume from 24,000 to 17,000 calls per month Background Virginia Physicians for Women (VPFW), a 45-physician, six-location OBGYN practice had used the same EHR since the 1990s. Frequent freezing, glitches, and security issues led them to seek