Frontline Agent: An Out-of-the-Box AI Assistant for Every Frontline Teammate

As frontline teams face increasing demands and rapid change, the ability to access the right information at the right moment is more critical than ever. For this reason, we’re excited to introduce Frontline Agent, now available in Public Preview. This purpose-built, persona-tuned AI assistant is designed to help frontline workers across industries like retail, healthcare, manufacturing, and hospitality find information quickly, stay caught up, and coordinate work with confidence.