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Bringing CRM into the flow of work and agents into business process for sales and service teams

calendar_today October 8, 2026 person Jeff Teper domain microsoft-dynamics-365

Explore new Dynamics 365 CRM skills and agentic capabilities that bring customer context and actions into the flow of work for sales and service teams. The post Bringing CRM into the flow of work and agents into business process for sales and service teams appeared first on Microsoft Dynamics 365 Blog .

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