The next frontier of workforce planning: from forecasting to AI usage and Credit Estimation

AI is transforming workforce planning in Dynamics 365, where intelligent agents now execute core service tasks and contribute directly to business outcomes. AI Credit Estimation bridges the gap between demand forecasting and cost visibility, enabling organizations to predict AI usage, model credit consumption, and plan human and AI resources together with confidence. The post The next frontier of workforce planning: from forecasting to AI usage and Credit Estimation appeared first on Microsoft Dynamics 365 Blog .