Microsoft Clarity for SaaS: How to Measure Onboarding and Activation

SaaS products live or die by their first impressions. A clunky onboarding experience or hidden friction points can silently kill adoption and activation, even for products with incredible features. That’s where Microsoft Clarity comes in. In this guide, I’ll show how to turn Clarity’s tracking and insights into actionable data that improves onboarding, activation, and overall experience for SaaS products. I’ll also share practical examples from my own SaaS product, Silver Spoon . By the end,…