The answer to SRE agent failures: Context Engineering

AI-powered SRE agents promise faster incident response and lower MTTR, but most fall short. The issue isn’t model intelligence — it’s missing context. Raw telemetry data is noisy, unstructured, and overwhelming, leading to token bloat, high costs, and inconsistent accuracy. This blog dives into why context engineering is the missing link and how Mezmo’s Context Engine fixes the problem.