The Centers for Medicare & Medicaid Services (CMS) will release updates to the Health Plan Management System (HPMS) Complaints Tracking Module (CTM) on October 30, 2026. The changes are intended to make complaint casework easier to manage, improve access to provider-submitted information, and expand search capabilities. MHK is reviewing the changes and preparing the product […] The post CMS Announces October 2026 CTM Enhancements appeared first on MHK .
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