What the Floor at Worldwide Taught Us About Better Technology

What we heard on the floor at McDonald’s Worldwide Convention is sharpening how we build technology that works in real restaurants and at scale. by: Brooke Brueggemann, Supervisor, Operations Excellence Quick Bytes At Worldwide, feedback from operators, franchisees, and crew on the floor is directly shaping how we build technology that works in real restaurants Those conversations are pushing us to design differently — prioritizing intuitive experiences, real-world conditions, and tools that support decisions in the moment The result is technology that feels simpler, scales globally, and holds