Powering Autonomous IT with Edwin AI in ServiceNow Now Assist

ServiceNow is where teams manage incidents. Edwin AI acts as a context broker for ServiceNow incidents, bringing operational intelligence — root cause, impact, recommended next steps, and observability context from metrics, events, traces, and logs — directly into Now Assist to reduce tool switching and speed triage. The post Powering Autonomous IT with Edwin AI in ServiceNow Now Assist appeared first on LogicMonitor .