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Has Anyone Automated Application Deployment Using ServiceNow Catalog Items?

calendar_today October 7, 2025 person Sravani36 domain lightstep

Hi all,

I’m working on automating application deployment using a ServiceNow catalog item.

The goal is to allow developers to trigger deployments through a ServiceNow form, which collects inputs like:

  • Application name and environment (Dev/QA/Prod)
  • Git repository details (URL, branch)
  • Deployment type (containerized, Helm chart, etc.)
  • CI/CD pipeline info (Jenkins, ArgoCD)
  • Environment variables and secrets

Once submitted, the catalog item should trigger workflows (via Flow Designer or integrations) to deploy the application to pre-provisioned environments.

 I’m looking for:

  • Examples of similar implementations
  • Best practices for catalog item design
  • Tips on integrating with Jenkins, Git, ArgoCD
  • Handling secrets and approvals

If anyone has done this or has resources to share, I’d love to learn from your experience!

 

Thanks in advance 🙌

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