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The Invisible IT Department: How to Deliver Friction-Free Experiences with Agentic AI

calendar_today June 18, 2026 person Loren de la Cruz domain ivanti

Every enterprise has bought AI, but many are still waiting for their investment to pay off. Ivanti’s 2026 AI Maturity Report found that only 2% of organizations say they currently have no AI use at all. As the majority of organizations move beyond the AI experimentation stage, the real competitive differentiator is if that AI is providing continuous, business value at scale.

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