How AI is applied across API Evangelist and APIs.io. Read my AI disclosure →
API Evangelist API Evangelist
Discovery
Learnings
Guidance
Toolbox
Alignment
API Evangelist LLC

How AI Agent Automation is Replacing Legacy IVR in Modern Contact Centers

calendar_today June 8, 2026 person domain intermedia

Ditch frustrating legacy IVR systems. Contact centers are using AI voice agent automation to improve agent comfort and service quality.

open_in_new Read original post