Copilot for Microsoft 365 Best Practices

We have been working with several customers over the past few months as they have been planning for or running pilots of Copilot for M365 in their organizations. Like every Microsoft solution, it requires planning for implementation and adoption and its use should be aligned with the overall business strategy and goals. We have many lessons learned that we have been sharing with our clients; we have found a few key areas that are critical to focus on for better adoption and overall experience: