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How to Build Cross-Channel Customer Journeys Without Engineering Support

calendar_today October 8, 2026 person Chris Baldwin domain insider

AI Summary Marketers can build cross-channel customer journeys without engineering by using a platform that combines three things: a unified customer data layer, a visual drag-and-drop journey builder, and natively supported channels. Insider One brings these together in one platform. Its journey orchestration tool, Architect, lets marketing teams design, launch, and optimize journeys across web, […]

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