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Support Service Level Agreement (SLA)

calendar_today February 13, 2026 person Hubstaff Support domain hubstaff

Hubstaff provides customer support 24 hours per day, 5 days per week. Support hours: Support is available 24 hours/day, 5 days/week. 5:00 PM EST → Friday 5:00 PM EST Support channels: Email, Live Chat, Knowledge Base, Virtual Agent Response times depend on your plan Below are the Hubstaff first response times by plan.

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