Most home service companies don’t skip follow-up because they don’t care. They skip it because they’re too busy: the job gets done, the next call comes in, and follow-up falls through the cracks. That’s a huge missed opportunity: According to a 2025 Housecall Pro survey, 73% of homeowners would refer a business after excellent service, […] The post How home service companies automate customer follow-up after every job first appeared on Housecall Pro .