May 7 , 22:05 EDT Resolved - Alright folks, all services are stable so we’re closing this out. Thanks for your patience and apologies for the disruption today! May 7 , 21:35 EDT Monitoring - In-app performance has recovered in Help Scout and any delayed inbound email should now be delivered.
Inbound Email Delay and Sluggish Behavior Across Help Scout
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May 7, 2026
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helpscout