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Making customer support automation as simple as writing a document

calendar_today July 23, 2024 person Dimitri Masin domain gradient-labs

Imagine automating a complex customer support process by simply describing it in plain English and running it as cheaply as machine code, without needing to hire people for months or roll out new processes for weeks. You might not have to wait much longer! We believe that over the next 5 years, there will be the first bank, food delivery service, or travel agency with most of its customer ops…

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