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Service Member Records: DOD Needs to Address Improper and Delayed Releasing of Personnel and Health Information

calendar_today October 16, 2026 domain government-accountability-office

What GAO Found Service members can accrue a large volume of personnel and health records during their military careers. The custodians of these records are the Department of Defense (DOD) and the Department of Veterans Affairs. DOD and the military services developed policies and procedures to properly adhere to federal laws for safeguarding records and timely processing records requests.

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