Identity Verification: GSA Needs to Address Fraud Threats and Technical Issues

What GAO Found The proliferation of cyberattacks on federal agencies and other organizations has led to an increased risk of stolen personally identifiable information (PII) being used to commit fraud. For example, malicious actors have used the information to fraudulently obtain government benefits and commit tax fraud, among other things. The Social Security Administration has reported that personal information of beneficiaries has been used to fraudulently redirect the beneficiary’s direct deposit benefits.