How to use conversational commerce to improve the customer experience

Conversational commerce is the use of messaging apps, live chat, chatbots, and voice assistants to help customers ask questions, get recommendations, and make purchases in real time. Today’s customers expect quick answers and a seamless shopping experience. If they can’t find what they need or get help fast, they’re likely to move on to a […] The post How to use conversational commerce to improve the customer experience appeared first on GoDaddy Blog .