The Model Context Protocol (MCP) defines a standard for connecting Large Language Models (LLMs) to external tools and services. While traditional observability focuses on infrastructure performance, the success of an MCP server is fundamentally tied to agent-user interaction. This article analyzes the critical, often “hidden,” business and behavioral metrics: from client-specific docstring tuning to user journey mapping and sentiment analysis that high-performing MCP server operators use to drive product development, debug complex agent errors, and ensure high Service Level Agreements (SLAs) f