The adventure continues! Pulse Europe, Gainsight’s flagship European conference, took to the stage this week to explore what’s next for Customer Success and retention. Over two action-packed days, 600+ retention-obsessed professionals came together at The Brewery in London, England, to challenge old assumptions, discover what’s possible with agentic AI, and reimagine how businesses deliver lasting The post Pulse Europe 2026 Recap: Rethinking Retention for the Agentic Economy appeared first on Gainsight Software .