Pulse 2026 started today in Las Vegas, where we pulled back the vines to reveal an undiscovered treasure trove of retention. Post-sales professionals from around the globe gathered at the keynote stage to hear from Gainsight leaders and customers from world-class companies, including Okta, Zendesk, and IBM. Together, we charted a new path forward where The post Pulse 2026 Day One Recap: The Map Has Changed and We’re Owning the Outcome appeared first on Gainsight Software .