How AI is applied across API Evangelist and APIs.io. Read my AI disclosure →
API Evangelist API Evangelist
Discovery
Learnings
Guidance
Toolbox
Alignment
API Evangelist LLC

How a Tier-1 NBFC Reduced OTP Failure by 23% Using Multi-Channel Fallback

calendar_today February 3, 2026 person Siddhangana Karmakar domain fyno

How a leading NBFC cut OTP failures from 8.5% to 1.4% using intelligent SMS-WhatsApp failover, saving ₹2-3 crore quarterly. Real-world multi-channel orchestration results.

open_in_new Read original post