Why AI pilot purgatory is really a visibility problem

Key takeaways: AI adoption is accelerating across the public sector, but many organizations are still struggling to move beyond pilots because they lack visibility into where AI is being used, who owns it and what value it delivers Visibility is becoming a foundation for responsible AI governance, helping agencies manage security, compliance, privacy, risk and public trust as AI becomes embedded across cloud, SaaS and everyday workflows As AI investments grow, public sector leaders need a clear view of usage, costs and outcomes so they can scale the right initiatives responsibly, reduce waste