The Data-Backed Narrative for AI + CX Success

The Data-Backed Narrative for AI + CX Success jhernandez Mon, 03/23/2026 - 06:32 Image Matt Tuckness Chief Revenue Officer, Five9 Image Robin Gareiss CEO & Principal Analyst, Metrigy Join Robin Gareiss and Matt Tuckness for a data-driven look at how AI is reshaping customer experience. In this session, Robin and Matt will break down key findings from Metrigy’s latest research, highlighting the trends, benchmarks and strategies defining high-performing CX organizations today. You’ll gain insight into how leading companies are approaching AI, where they’re seeing measurable impact and what it takes to stay ahead. Walk away with a clearer understanding of how your CX strategy compares and how AI and your front line can work together to elevate CX. Privacy Policy Five9 Only Form Headline Watch Now Watch 2026-Q2-NAM-ACS-CX-Optimization-Report-Metrigy-Webinar Zoom 975 6555 1501 https://www.five9.com/resources/thank-you?thanks&nid=6365 Off Thursday, May 21, 2026 - 10:45 am PT Webinars List Hide Date/Time 0