The FCA Board has appointed Liam Coleman as chair of the Financial Ombudsman Service, with the approval of the Treasury. Liam will take up the permanent role on 10 October 2026 for a 3-year term, having served as interim chair for the last year.Ashley Alder, chair of the FCA, commented: ‘Liam has brought strong leadership and valuable insight to the Financial Ombudsman Service over the past year. His extensive experience across financial services, regulation and public service organisations will be invaluable as we work together to support a redress system that is fair, predictable and effecti