3PL On-Time Shipping Benchmarks & How to Measure | Extensiv

Quick Summary: Best-in-class operations hit 99.5% or better on both on-time metrics the 2025 WERC DC Measures Report tracks: on-time shipments, meaning orders off the dock and in transit at the planned time, and on-time ready to ship, meaning orders packed, documented, and waiting for pickup at the planned time. The second number is the 3PL on-time shipping benchmark that matters most to you, because it measures the part of the job you control. Report both, calculate them from timestamps rather than from memory, and read them per client as well as building-wide.