Industry Observers Predict GenAI Will Disrupt Client-Firm Relationships and Billing Models

Summary The Value Is There While Key Metrics Lag Closing the Transparency Gap In-House Leaders Can Press Their Advantage The Billable Hour in the Crosshairs Next Up: More GenAI, and More Sensitive Conversations Industry Observers Predict GenAI Will Disrupt Client-Firm Relationships and Billing Models Media coverage draws on insights from latest Everlaw/ACC in-house survey by Petra Pasternak Reading Time — 6 minutes February 10, 2026 Facebook LinkedIn Everlaw’s latest corporate in-house report drew attention to the rapidly rising adoption of generative AI – and the impact on the business of law