How We Built an AI Chatbot for Navigating Our Documentation

At Enable Banking, we built an internal AI chatbot that lets our team talk to our documentation. Using a Retrieval-Augmented Generation (RAG) setup, we taught AI to fetch the right answers from our docs, fast, accurate, and with real business value. Here’s how we did it, what we learned, and why we believe AI can make internal knowledge tools both smarter and more human.