Could The Which? Super Complaint Mean a Regulatory Reset?

A complaint against the entire insurance industry seems optimistic on the part of Which?, the activist consumer group. But there’s no doubt that policy wording is an area where a multi-lingual, ChatGPT essay society demands a total re-think on the archaic English used as standard. Claims is another bone of contention for many consumers, as they feel hard done by and the recent arguments over car values highlights those concerns.