eClinicalWorks and healow Genie Automate Up to 90% of Inbound Calls Within Weeks of Implementation at Maryland Endocrine

WESTBOROUGH, Mass. — June 25, 2026 — eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Maryland Endocrine, has automated approximately 80-90% of inbound calls and voicemails within 2-4 weeks of implementing healow GenieTM an AI-powered contact center solution. The AI contact center has reduced missed calls, streamlined workflows, and improved patient response times across the Central Maryland community.