Droptica: From cost to asset: growing a Drupal support client into a development partner

Plenty of clients arrive with a system they see as a line item to keep cheap. The real job of an agency is to help them see what that same system could become - and why it is worth investing in.See how a Drupal development partner relationship grows from minimal support into strategic investment - five readiness signals, quick wins that prove value, the account growth curve, and a ~24% conversion