Incident Report - Service Outage (February 10th, 2026)

On February 10th, 2026, we experienced a complete service outage that affected name resolution, website, public API, and redirector. The incident began at approximately 16:50 UTC and lasted until approximately 20:18 UTC, or about three and a half hours. This post explains what happened and how we responded. DNSimple takes all incidents seriously. This was an all-hands event from the moment our first Nomad health alert fired, until we had confirmed all customer-facing services were back online…