More control, fewer taps: Delta Concierge expands to all SkyMiles Members

Delta Concierge, the digital assistant built into the Delta app to help customers get the support they need throughout their journey, is now available to 100% of SkyMiles Members, marking a major milestone less than a year after the tool first launched in beta. As a SkyMiles Member benefit, Delta Concierge uses the context of customers’ Delta relationship (including upcoming trips and account details) to make support faster, more intuitive and more personalized, serving as a single point of entry for getting questions answered and managing common travel needs with Delta—while keeping Delta peo