Steps 1 – 3 bratati.das@cu… Mon, 03/18/2024 - 05:32 Step 1 Evaluate Your Current System Begin by assessing your agency’s existing technological infrastructure and systems. Identify pain points, inefficiencies, and areas that require improvement. Determine if your current systems are scalable and can adapt to evolving needs or if they are limiting your growth potential. Consider the agency size, complexity of operations, and specific features and functions required in the system. × Step 2 Define Agency Objectives Clearly outline your agency’s short-term and long-term objectives. Ideate objectives. For example, if a goal is to increase ridership, a scenario would be: “Allow us to create special fare products for institutional partners and empower them to easily sell those fare products directly to their rider base.” × Step 3 Outline the Costs Evaluate your agency’s budget constraints and financial capacity. Consider upfront costs, maintenance, and ongoing expenses. Compare the total cost of ownership (TCO) of implementing a SaaS solution versus maintaining or upgrading your existing systems. Consider the scalability and flexibility benefits of SaaS pricing models versus that of a bespoke solution pricing model. ×