How Brinker International Uses Connected Restaurant Tech to Remove Friction for Operators

Running multi-unit concepts like Chili’s Grill & Bar and Maggiano’s Little Italy means managing complex back-of-house operations at a massive scale. For Todd Roach, Vice President of Restaurant Systems at Brinker International, modernizing restaurant technology comes down to a simple, operator-first philosophy: technology should make an employee’s day easier, not harder. Todd shared how Brinker puts this philosophy into action during Crunchtime’s Innovation Forum on the future of the connected kitchen at FS/TEC 2026.