The AI readiness gap: New HBR report reveals why infrastructure is the real bottleneck

96% of leaders say agentic AI is critical, yet only 23% are ready to support it. Here is what’s holding the enterprise back. Agentic AI has moved beyond the hype phase of copilots that summarize meetings and draft emails. The real shift is underway as autonomous agents analyze, decide, and take action across your digital environment, from security investigations to incident response to customer experiences. It’s an epoch-level change in how work gets done. But here’s the uncomfortable truth we see every day: AI ambition is sky-high, but infrastructure readiness is not.