ProServ ServiceNow Configuration 1. Service Description The ProServ ServiceNow Configuration package is the premier choice for organizations looking to integrate their ServiceNow instance with CoreView, creating a powerful synergy between IT management tools. This integration is not just about connecting two platforms; it’s about streamlining processes such as incident management and service requests, enhancing workflow automation to improve efficiency and reduce manual effort, and providing tailored configurations that fit seamlessly into existing IT service processes.