How AI is applied across API Evangelist and APIs.io. Read my AI disclosure →
API Evangelist API Evangelist
Discovery
Learnings
Guidance
Toolbox
Alignment
API Evangelist LLC

The EPIC Framework for Agent Evaluation, Explained

calendar_today August 31, 2026 person Melissa Pieroni domain conviva

A shopper is using a brand’s AI agent to find wide-fit running shoes to train for a marathon. The agent recommends three pairs, answers every follow-up with confidence, and closes the conversation. Score that transcript on helpfulness, relevance, and clarifying-question quality and it comes back a fraction under perfect.

open_in_new Read original post