Richard Chivers, CEO of Zengenti, explains why Contensis remains proprietary rather than open source. He argues that the SaaS model allows them to manage infrastructure security and maintain a coherent microservices architecture that would be compromised by open sourcing. While respecting open source’s contributions, Chivers contends that the job of a CMS vendor is to carry the complexity so that customers can focus on their content through a committed SaaS approach.