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From 40 seconds to under 10: rebuilding incident detection on OpenTelemetry, Apache Kafka, and Apache Flink on Kubernetes

calendar_today September 30, 2026 person Deepak Biswas, Senior Engineering Manager, Central Monitoring and Disaster Recovery, Atlassian domain cncf

Every SaaS company has the same uncomfortable question after a major incident: who noticed first, the monitoring or the customers? For a long time our honest answer was “it depends”. This post describes how a small…

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