SaaS Onboarding & Offboarding Checklist for IT Teams | Cledara

A complete, copy-paste SaaS onboarding and offboarding checklist for IT teams at companies with 30 to 500 employees. Covers pre-day-one provisioning through 30-day post-departure audits, with role-based app matrices for six departments, timeline-based offboarding workflows, and a responsibility matrix. Includes key statistics: 83% of former employees retain access after leaving, 43% of new hires wait over a week for basic tools, and 30 to 50% of SaaS licenses go unused.