SaaS Management for IT Teams: A CIO/IT Manager's Playbook | Cledara

IT leaders at growing companies face a unique SaaS challenge: balancing security, compliance, and access control across dozens (or hundreds) of cloud applications, many of which were adopted without IT’s knowledge. This guide breaks down the four core IT use cases for SaaS management: shadow IT discovery, security and SSO enforcement, user lifecycle automation, and vendor oversight. You will learn where SaaS management fits alongside your existing ITSM tools, why 65% of SaaS applications in use are unauthorised, and how platforms like Cledara give IT teams real-time visibility and control with