When customers request a refund, they expect the money to return as smoothly as the original payment. But behind the scenes, a refund passes through multiple entities – including the merchant, payment gateway, acquiring bank, and issuing bank before the amount reaches the customer’s account. Whether it’s a cancelled order, a product return, or a […] The post Payment Gateway Refund Process: A Complete Guide for Businesses and Customers appeared first on Cashfree Payments Blog .